Terms and Conditions
GENERAL
Please read these terms & conditions before purchasing any courses.
These terms & conditions form the basis of the contract between The wright way 2 train and the client (this includes the person signing the booking form if the transaction includes a course)
By placing an online order with The wright way 2 train the client verifies that the client is over 18 years of age.
DESCRIPTION AND PRICE OF GOODS AND COURSES
All descriptions and prices for items are correct and applicable at the point of sale. The wright way 2 train retains the right to change descriptions and prices as required.
All courses are sold subject to availability. Any courses sold that are not available will entitle the client to a full refund within 14 working days, (although we would aspire to refund you immediately subject to security checks).
The Wright way 2 train reserves the right to change these terms of sale without notice to you in relation to future sales, all changes will be made available for clients and potential clients to see on this website under the terms and conditions section.
CANCELLATION BY CLIENT
1. If the client cancels for any reason up to 8 weeks before the start date of the course, the deposit will not be refunded.
2. If the client does not pay the balance of the course fee within 2 weeks of the start date of the course, The Wight way 2 Train will consider the client to have cancelled.
3. If the client cancels between 6 weeks and 2 weeks before the start of the course, then 50% of the full payment will be forfeited. If the client cancels less than 2 weeks before the start of the course then 100% of the course fee will be forfeited.
4. The client acknowledges that such cancellation charges are reasonable due the need of Woodland Ways Ltd. to make substantial preparations in advance.
5. Cancelling for swimming lessons les then 24hours notice will not be refunded
6. Cancelling for personal training session less the 24 hours notice will not be refunded
7. block booking of 5 (consecutive) session required for bootcamp sessions, if a session is missed this will not be refunded. But if you know you cant make a session a week before then session can be carried over.
CANCELLATION AND ALTERATIONS
While The wright way 2 train . will make every effort to run the courses as scheduled there may be circumstances (e.g. extreme weather conditions) when we are forced to cancel a course. In these circumstances, a full refund will be given, or an alternative date will be offered.
CLIENT CONDUCT
1. The Wright way 2 train. expects its clients to behave in a safe and reasonable manner throughout the course, and not to jeopardise the enjoyment or the safety of other course participants. In particular:
2. No alcohol or illegal drugs are permitted, and clients must not be intoxicated at any time during the course.
3. Clients are responsible for bringing adequate clothing and equipment to the course, as per the Kit List, which will be sent to all clients prior to the course.
4. Clients must comply with all reasonable instructions and directions from the Instructors, and in particular no knives must be used until the Instructors are satisfied that the clients have been fully instructed in knife safety.
5. No fires are to be lit without the express consent of the Instructors, and fires must not be left unattended at any time.
6. Clients are requested to respect and to follow The wright way 2 train Environmental Policy.
7. Clients are responsible for any equipment issued to them during the course, and will be liable for loss or breakage. All equipment must be handed back in the same condition it was issued in.
Failure to comply with the above may result in removal from the course, without refund, and The Wright way 2 train. W ill not be liable for any subsequent losses.
INSURANCE AND LIABILITY
1. The Wright way 2 train has £5,000,000 public liability and £1,000,000 professional indemnity.
2. The courses take place in a variety of habitats, and the client acknowledges that these environments are never completely hazard free the Wrightway 2 Train. makes every effort to minimise risks, we will not be held liable for accidents, mishaps or losses that are not a result of negligence on the part of the wright way 2 train, or for any accidents or losses which are due to client’s failure to follow the instructions of the Instructors.
3. The Wright way 2 Train . cannot be held responsible for any losses or damage to clients’ personal belongings, clothing, money or vehicles.
4. It is the client’s responsibility to ensure that they at arrive at the designated meeting point in a timely manner in order to be able to join the course.
5. Therefore The Wright way 2 Train. recommends that clients consider taking out their own personal insurance if they require it.
6. The Wright way 2 Train will not be responsible for any accidents or mishaps occurring to third parties taught by attendees of any The Wright way 2 train .
COMPLAINTS
Any Complaints should be directed in the first instance to the Instructors during the course, so that the issues can be resolved at the time. Any complaints that arise after the end of the course must be put in writing to The wright way 2 train. within 28 days of the end of the course The wright way 2 Train. will not be liable for in respect of any complaints received after this time.
OTHER
The Client agrees that any photographs taken by the Instructors during the course may be used by The Wright way to train. in promotional material, either printed or on the Internet.
The client will be ask to fill out a health questionnaire before participating in and physical activity, your data will be kept and not pasted on to any 3rd party parties.